Terms & Conditions

Please read the T&Cs carefully before purchasing; by purchasing with The GelBottle Inc., you agree to these terms and conditions. These terms and conditions apply to the use of this website, and by accessing this website and placing an order, you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions, you are not permitted to use or access this website. These terms and conditions abide by The Consumer Contract Regulations. You are welcome to print or store these terms for your records.

Daisy’s Nail Company Ltd using the trading style The GelBottle Inc. own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited. You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else. While we will use reasonable endeavours to verify the accuracy of any information we place on The GelBottle Inc. website, we make no warranties, whether express or implied in relation to its accuracy. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than under the copyright notice which forms part of these terms and conditions. Occasionally this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Wherever the term “Working Days or Hours” is featured, this excludes bank holidays, weekends and public holidays such as Christmas. Please check your order carefully before checkout, as orders cannot be amended once the order is confirmed. We cannot amend any errors once an order is confirmed. Should you have any complaints, please send them to the contact information detailed at the bottom of this document. These terms and conditions apply to all transactions on this site. They do not affect your statutory rights.


TGB Offers & Promotions 

The GelBottle Inc. may offer Promo Codes and site wide offers that can be applied to specified products at checkout. Please remember: 

  • Promo Codes come with unique terms, specified at issuance (e.g., products eligible, single/multiple use). 

  • Promo Codes cannot be used multiple times on The GelBottle Inc unless otherwise stated.  

  • Promo Codes cannot be stacked, so only one code can be applied at checkout at a time, this includes codes applied to redeem loyalty points to pay for your order.  

  • If provided a unique code (e.g., a welcome Promo Code), keep it private. Sharing it or using it improperly (e.g., on social media) may result in cancellation or suspension of the code or even your account. 

  • Promo Codes may be cancelled, modified, or suspended in case of fraud, misuse, technical issues, or other reasons affecting the code's integrity. 

  • Promo codes may not be applied to already discounted items on site unless otherwise stated.  

Discounts may be automated based on your shopping and browsing history (not personal characteristics). More details on automated decision-making are in our Privacy Policy. 

Some offers are applied on products which include discounts, money off or gift with purchase. All offers including promotional codes may be available for a limited time only, subject to change without prior notice and whilst stocks last.  

All goods purchasedor gifted for free during any promotion are not returnable unless faulty.  


To see the terms and conditions of any current promotions please view them here:

TGB Offers


To see the terms and conditions of Club TGB please view them here:

Club TGB


TGB Competitions

From time to time, TGB will run competitions, for general competition T&Cs please view them here

Adding to your order

Our fulfilment and shipping processes are automated, and as such, we are unable to add additional items or make changes to existing orders.

Prices

Prices are subject to change but are correct at time of posting. Any glitches, errors or typos are not required to be honoured. If there is an error or inaccuracy with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods and to ask you if you wish to continue with the order at the amended price or to cancel the order altogether. Prices are displayed in GBP - VAT 261827789

VAT Free explained

Prices on all VAT Free offers have been reduced in the promotion with a discount which is equal to VAT Free (16.66%). Therefore it is equivalent to not having to pay the VAT. VAT is still applied to the order at the current rate of 20%. Standard mainland UK delivery will be charged at £4.99 plus VAT unless stated otherwise.

Payment

We can not accept any payments over £5000 Via PayPal or Credit Card. These payments will have to be made by debit card or BACS transfer. Any contract for purchases made through the website will be with Daisy’s Nail Company Ltd, using the trading style The GelBottle Inc. The GelBottle Inc. must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed. By purchasing these products from our site, you confirm that they're for professional use.

Gift Cards

To buy a gift card for someone you do not need to have an account with The GelBottle Inc. but to redeem a gift card you must first open an account and provide us with your gel polish qualification(s).

Delivery charges

£4.99 plus VAT is the standard delivery charge for most parts of mainland UK. The Channel Islands, Offshore Islands, Highlands, Scottish Islands and certain areas of the UK may vary according to the size and weight of the parcel. Special delivery charges will be quoted on request. This excludes any large or heavy items.

Express shipping is £7.99. Express delivery due date will be displayed at checkout when selecting this option. Available in England, Wales and Scotland only. Express is a 1 to 2 working days shipping service. During busy periods Express Shipping may not be available as an option at checkout.If you opt with our delivery partner for your order to be left in a safe space or with a neighbour, please note you are then liable for any damages or theft that may consequentially occur.

Christmas Shipping 

Our last Christmas shipping dates for UK delivery (excluding Channel Islands, N.Ireland and Scottish Highlands) is 18:00 BST 18th December. Orders placed after this date will not be guaranteed before December 25th 2024. For excluded regions and select non-UK territories we deliver to from our UK warehouse last shipping date is 15th December 2024

Customs for overseas orders

When ordering goods from The GelBottle Inc. for delivery outside the United Kingdom, you may be subject to import duties and taxes which are levied once the goods reach the specified destination. You must pay any additional charges for customs clearance; The GelBottle Inc. has no control over these charges and cannot predict what they may be. If you are ordering goods from outside the UK, it is your responsibility to comply with all the laws and regulations in the country in which you are receiving the goods. If you refuse to pay the charges levied by customs and excise and the goods are returned to us then you will be liable for the return shipping fees, and these will be deducted from any refund due.

Processing time

Once an order is placed, you will be advised on an estimated dispatch date. Please allow 2-3 working days for standard shipping and 1-2 days for express shipping. We try to keep our inventory status as current as possible, but in some cases, we may be out of stock of your item. If that is the case, we will issue you with a refund. If your item has been shipped it will say this on your order status, along with your tracking number for the shipment which you can track via our courier, DHL.

Transit time

All international shipments are charged based on weight and volume. Domestic UK mainland shipments are all one price. We cannot be liable for all and any international import duties and taxes if they occur.

Sale items

All goods purchased during any promotions are not returnable unless faulty.

Discount Codes & Vouchers

Discount codes cannot be used in conjunction with any other offers and cannot be applied to sale items. We may withdraw or amend any offers at any point without notice.

Returns & Cancellations

We ensure all items that are posted to our customers are of the highest standard, but if there is ever a need to return an item, we do accept returns. Items must not have been opened or used. The packaging of non-nail gel products must be undamaged. Unfortunately, shipping charges cannot be refunded on any refunds or exchanges. We must be notified of any damages and claims within 24 hours of receipt of goods.

Part return of items sold as sets, kits or collections will not be accepted.

Once your order has been collected from us by our courier, you will not be able to cancel your order unless faulty. Any authorised refunds will be in the form of a Credit Note. If you wish to return an item, please notify us in writing using the following model cancellation form;

  • Email: contact@thegelbottle.com
  • Send items to: The GelBottle Inc., Returns Department, High Bay Industrial, Unit D2-D5, Dolphin Way, Shoreham-by-Sea, BN43 6NZ, UK
  • Details to include: Ordered on [*], Name of consumer(s), Address of consumer(s), Date of Purchase and Return.
  • Any items returned must be within 28 days of receipt.

We would be grateful if you would return your items via recorded or tracked post, this is for your peace of mind, and ours. This is not a requirement of law but rather a courtesy request. Items marked as being reduced will be exempt from the returns policy.

Returning Custom Items

Custom made items are exempt from The Consumer Contract Regulations – the only exception being is if they are faulty, not as described, not fit for purpose or any other fault of The GelBottle Inc. In this case, please refer to the returns section of this document.

Colour Representation

Every effort is made to ensure that all our product imagery is as accurate as possible. Due to colour/resolution settings on electronic devices, the colour representation may differ slightly from the physical product.

Contact Details

The GelBottle Inc., Returns Department, High Bay Industrial, Unit D2-D5, Dolphin Way, Shoreham-by-Sea, BN43 6NZ

Email: contact@thegelbottle.com

Telephone: +44 330 912 7902

Pay Later

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Pay in 3 interest-free instalments at checkout. Payment is to be made to Klarna:

Further information and Klarna’s user terms can be found here . General information on Klarna you can also find here . Your data is handled in accordance with applicable data protection law and following the information in Klarna’s Privacy Statement .

 

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